Treating people with respect in the workplace is not just a moral responsibility, but it is vital in ensuring a maximum growth of your business. When employees are treated without respect, there is a decrease in their morale. Low morale may lead to reduced productivity and high employee turnover. Additionally, your workplace can fly around like dust in the wind if the respect to both customers and employees is left unchecked. However, if you want your workplace to be one that operates in a smooth and creative manner with all customers and employees satisfied, follow these 5 steps.
First, make sure you follow the golden rule that says, “Treat others the way you want to be treated.” If you are operating in a tight area with other people, make sure you give them enough respect because every person deserves respect. Treating customers without respect will chase them away, making your business to produce poorly. On the other hand, treat your employees with the respect they deserve since they play a vital role in your business.
Notably, it is good to learn something from your employees’ spiritual and cultural values. Your beliefs and value system may be quite different from that of your employees from another country, culture, or religion. You can also do the same with some of your customers, and find out something about their background in a friendly and open manner. Consider asking questions or doing your research that will lead to more questions on how to behave appropriately. If you ask them to explain their culture or values, make sure to do it in a way that will show you are interested in learning more. Notably, it is important to avoid being rude or trying to verify certain stereotypes.
When you see your employees doing good work, it is advisable to praise them. Make an effort of honoring a different person every day, letting them know how you appreciate the job they are doing. Moreover, try to focus on job-related praises rather than praising their attire or something unrelated to work. Praise also your customers with positive feedback, as it can inspire others because it is often contagious.
Instead of making demands, just ask questions. For instance, if you are on a deadline, just take an extra second to let them know why you need a particular job done instead of bellowing out orders. Ask them to do the task politely without making demands. However, if you speak respectfully to both your employees and customers, they are likely going to do the same for you.
Avoid talking or gossiping about other people behind their backs. This is where its best to have a workplace partner on your worksite. They are able to defuse any situation quickly and with no drama. Private issues you had shared with another person about your employees and customers may leak to others. Now they will consider you as a professional of talking about others instead of an expert in your business. However, it is good to deal with your employees in a calm and professional manner. You can talk to them privately letting them know how much you value your working relationship, and you want to find a way of getting through the mess.